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>> STOP SERVICE
The Department requires the following to start service in your name:
Completed and Signed Authorization Form
New Customers that sign up online will receive an email from a Customer Service Rep within 24-48 business hours on what the next steps are to start service (please check your spam folder if you do not receive email within this time frame).
Please review our Standard Terms and Conditions for Electric Service and Rates.
The Department requires the following to stop electric service in your name:
Your Electric Bill
Summary of Commercial Rates
Farm Rate-Non Demand.
First 10 kWh: $10.15 per month.
$0.0671 per kWh for all over 10 kWh per month
First 10 kW: $90.00 per month.
$9.00 per Kw for all over 10 kW per month.
$0.0370 per kWh for all kWh per month.Demand.
First 10 kWh: $11.27 per month.
$0.0746 per kWh for all over 10 kWh per month
First 10 kW: $81.00 per month.
$8.10 per Kw for all over 10 kW per month.
$0.0333 per kWh for all kWh per month.
For eligibility guidelines and discounts for transforming equipment and primary metering, see the rate tariff.
Additional Charges on Your Bill:
Power Adjustment Charge: $0.0710 per kWh per month.
Residential Conservation Service: $1.20 per month.
Renewable Energy & Energy Conservation Charge: $0.00128 per kWh per month.
The Department offers a 10% discount on the rate portion of the bill only for prompt payment. The Discount policy is defined on the back of the bills.
Where to Pay Your Bill
PO Box 844568, Boston MA 02284
49 Forest Avenue, Hudson MA (24-Hour Drop Box)
Hudson Town Hall, Main Street, Hudson (24-Hour Drop Box)
How to Pay Your Bill
Cash, Check, Money Order
Direct Debit Program – Accounts debited on Discount Date
Conservation and Incentive Programs
The Department offers generous conservation and incentive programs for both residential and commercial customers. Visit our conservation page for more information.
Are You Tax Exempt?
Why pay unnecessary taxes? Every year, we issue notices about exemptions from the State’s tax laws that may apply to you. Following is a short summary of some exemptions:
Residential Accounts are automatically exempt. No action is necessary from you.
Non Profit Accounts are exempt once they file a one-time ST-2 Exemption Certificate with us.
Small Businesses with five or fewer full-time employees are exempt. By January 1st every year, an ST-13 form must be filed. Starting in 2019, filing will be done with the State. Check here for details.
Manufacturing, Farming, Radio/Television Broadcasting, Research & Development concerns may be exempt. A one-time ST-12 form must be filed with us.
Information for Landlords
A signature is required on all new accounts. To accommodate landlords, the Department offers Automatic and Telephone Transfers.
Landlords can also authorize to have accounts automatically transferred into their names whenever a tenant relocates. Need a form? Click here for an Automatic Transfer Form or call 978-568-8736.
Landlords with an established credit record can sign an authorization to have accounts transferred into their names with a telephone call. This avoids the need to sign up for every account. Need a form? Click here for a Telephone Transfer Form or call 978-568-8736.