Residential
Moving?
The Department requires the following to start service in your name:
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Completed and Signed Authorization Form
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Positive ID
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New Customers that sign up online will receive an email from a Customer Service Rep within 24-48 business hours on what the next steps are to start service (please check your spam folder if you do not receive email within this time frame).
Please review our Standard Terms and Conditions for Electric Service and Rates.
The Department requires the following to stop electric service in your name:
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Written Notice
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ID
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Forwarding Address
Your Electric Bill
Summary of Residential Rates
Rate 1
First 140 kWh: $11.50 per month.
$0.0821 per kWh for all over 140 kWh per month
Rate 6
Electric Hot Water Heater.
First 140 kWh: $11.50 per month.
141-500 kWh: $0.0807 per kWh.
501-1050 kWh: $0.0452 per kWh
$0.0807 per kWh for all over 1050 kWh per month.
Rate 7
All Electric. First 140 kWh: $11.50 per month.
141-500 kWh: $0.0807 per kWh.
501-1050 kWh: $0.0452 per kWh
$0.0752 per kWh for all over 1050 kWh per month.
For eligibility guidelines and discounts for transforming equipment and primary metering, please see the rate tariff.
Additional Charges on Your Bill:
Power Adjustment Charge: $0.061 per kWh per month.
Residential PASNY Credit:- $0.00248 per kWh per month.
Renewable Energy & Energy Conservation Charge: $0.00128 per kWh per month.
Residential Conservation Charge: $1.20 per month.
Discount
The Department offers a 10% discount on the rate portion of the bill only for prompt payment. The Discount policy is defined on the back of the bills.
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Where to Pay Your Bill
By Mail:
PO Box 844568, Boston MA 02284
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In Person:
49 Forest Avenue, Hudson MA (24-Hour Drop Box)
Hudson Town Hall, Main Street, Hudson (24-Hour Drop Box)
How to Pay Your Bill
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Cash, Check, Money Order
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Direct Debit Program – Accounts debited on Discount Date
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Conservation and Incentive Programs
The Department offers generous conservation and incentive programs for both residential and commercial customers. Visit our Rebates page for more information.
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What To Do When the Lights Go Out
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Information for Landlords
Landlord Transfers
A signature is required on all new accounts. To accommodate landlords, the Department offers Automatic and Telephone Transfers.
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Automatic Transfers
Landlords can also authorize to have accounts automatically transferred into their names whenever a tenant relocates. Need a form? Click here for an Automatic Transfer Form or call 978-568-8736.
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Telephone Transfers
Landlords with an established credit record can sign an authorization to have accounts transferred into their names with a telephone call. This avoids the need to sign up for every account. Need a form? Click here for a Telephone Transfer Form or call 978-568-8736.
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